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How asian bookies Handles Your Personal Data

At asian bookies, your personal data is collected only for the purpose of operating your account, processing deposits through DANA, OVO, GoPay and QRIS, and keeping your sessions…

No data sold to third partiesDANA, OVO, GoPay & QRIS transaction data encryptedAccount data retained only as long as requiredData requests answered within 14 working daysCookies manageable from your browser settings

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What Data We Collect and Why We Hold It

asian bookies Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information you provide during registration — your name, email address, date of birth and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also log session activity, device type and IP address to protect your

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account from unauthorised access. Transactional records — including deposit amounts and withdrawal timestamps — are kept as required under applicable financial rules, which depends on local law in Indonesia. We do not retain payment credentials beyond the processing window. Data collected through our platform is stored
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on servers with encryption at rest. You may request a full copy of the data we hold about your account at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about how we use your data, need to correct information on your account, or want to request deletion of your profile, our privacy support team is available…

Live Chat Available every day from 08:00 to 23:00 WIB. Start a chat from the icon in the bottom-right corner of any page to ask about data access or correction requests on your account.

Email Support Send your privacy request or data-deletion enquiry to the email address shown in your account dashboard under Account Settings. We respond to all formal data requests within 14 working days.

WhatsApp Line For faster privacy queries, message our WhatsApp support number listed on the Contact page. Available 08:00–23:00 WIB daily, including weekends, for account-data and correction questions.

DATA HANDLING STANDARDS

Six Ways We Protect and Respect Your Data

We apply specific technical and procedural controls at every stage of your account lifecycle — from the moment you register to the point your data is no longer needed.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted at rest using AES-256. Data transmitted between your device and our platform — including DANA and OVO payment flows — travels over TLS 1.2 or higher at all times.

Cookie Controls You Can Manage

We use functional and analytics cookies to keep your session active and measure page performance. You can review and adjust cookie preferences at any time through your browser settings without affecting your ability to access your account.

Account Security Verification

Before any personal data change is processed — including email or phone updates — our team requires identity verification through the same credentials you used at registration. This step prevents unauthorised modifications to your account profile.

Data Retention Periods

Account data is held for as long as your account remains active and for the period required by applicable financial recordkeeping rules, which depends on local law. Once that period expires, data is deleted from live systems and from backups on a rolling schedule.

Third-Party Data Sharing Limits

We share your data only with payment processors — including GoPay and QRIS operators — who handle your transaction, and with fraud-prevention services. We do not share your data with advertisers or data brokers under any circumstances.

Your Right to Access and Correct Data

You may request a copy of all personal data we hold, ask us to correct inaccurate details, or request account deletion by contacting our privacy team via email or live chat. All formal requests receive a written response within 14 working days.

Common Questions About Your Privacy at asian bookies

The questions below cover the data topics we hear about most often — from how your OVO or GoPay payment details are stored to how you can request deletion of your account. If your question is not answered here, our support team is reachable every day between 08:00 and 23:00 WIB through live chat or WhatsApp.

We collect your name, email address, date of birth and the payment identifiers linked to DANA, OVO, GoPay or QRIS. We also log your IP address and device type to keep your account sessions secure from unauthorised access attempts.

We share data only with payment processors needed to complete your transaction — such as GoPay or QRIS operators — and with fraud-prevention services. We do not sell or rent your personal data to advertisers, data brokers or any unrelated third parties.

We retain your account data for as long as your account is active and for the retention period required by applicable financial rules, which depends on local law in Indonesia. After that, data is deleted from our live systems and backup servers on a rolling schedule.

Contact our privacy support team via live chat (08:00–23:00 WIB) or email the address in your account dashboard. We will provide a full copy of your account data in a readable format within 14 working days of receiving your request.

Yes. Send a deletion request through live chat or email. We will process the request and confirm when your data has been removed. Some transaction records may be retained for the period required by financial law, which depends on local law.

We use functional cookies to keep your session active and analytics cookies to measure site performance. You can adjust or disable these at any time through your browser settings. Turning off analytics cookies does not prevent you from accessing your account.

Payment identifiers such as DANA or OVO account references are retained only for the duration needed to complete and verify the transaction. We do not store full payment credentials beyond the processing window, and all data in transit is protected by TLS encryption.

How asian bookies Handles Your Personal Data

How to Reach Us About Your Privacy Rights

Six Ways We Protect and Respect Your Data

Encryption at Rest and in Transit

Cookie Controls You Can Manage

Account Security Verification

Data Retention Periods

Third-Party Data Sharing Limits

Your Right to Access and Correct Data

Common Questions About Your Privacy at asian bookies

01 What personal data does asian bookies collect when I open an account?

02 Does asian bookies share my data with third parties?

03 How long does asian bookies keep my account data?

04 How can I request a copy of the data asian bookies holds about me?

05 Can I ask asian bookies to delete my account and personal data?

06 How does asian bookies handle cookies, and can I turn them off?

07 Is my DANA or OVO payment information stored after a transaction?

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